🎰 Food OK, very disorganised slow service - Review of Casino Bern, Bern, Switzerland - Tripadvisor

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Map updates are paused. We do apologize for the insufficent service you experienced at our restaurant. The food we actually got served was ok. Reviewed 11 October via mobile. Google Translation. Then we waited another 30 minutes and had again to ask the waiter when our main course would be served. We are very much looking forward to welcoming you again and send you warm regards from the Casino Bern, Mario Bless. We'll also be sure to let the Bistrobar and kitchen staff know that their services were appreciated. We are looking forward to welcoming you again soon! Zoom in to see updated info. Share your experiences! Claim your listing for free to respond to reviews, update your profile and much more. We have forwarded your feedback to the kitchen and service departement in order to discuss your critics accordingly. Report response as inappropriate Thank you. All restaurants in Bern Been to Casino Bern? Mario Bless. Restaurant Suder. However, we are convinced that we will positively surprise you on your next visit. Some of the food never came and paying took forever too. Thank bernhardk. Review of Casino Bern. Best wishes, Andreina Capol. Atsushi Hiroaka will gladly welcome you at the Chefstable for authentic sushi. He made excuses that there was a mixup in the kitchen and that he would order it right away. Reviewed 25 November Date of visit: November Ask Dino W about Casino Bern. We ordered 3 organd juices but had to wait over 40 minutes for 2 of them after asking times where they were. Will I be back? Ask FarAway about Casino Bern. Treff Cafe Restaurant. The managament needs to work on this asap. We still wish to welcome you again in the future and send you best regards and a merry Christmas. After 30 minutes we had to call the waiter to place our orders no apologies given except the excuse that the waitress had to step our!! Yes, for sure very soon and this time I try the "sushi" - I am very curious about it. Gorgeous interior - very disorganized service! See what travelers are saying:. Owners: What's your side of the story? I got a fish dish which was excellent. After another 20 minutes the starter of duck liver arrived, which was good but in our opinion the fois gras icecream was uninspiring and unnecessary. Dear Guest Thank you so much for your positive review. Date of visit: December Ask bernhardk about Casino Bern. At the end of our meal we were shocked to see the waitress wiping of drops of food from out table with her bare fingers! Improve this listing. Own or manage this property? All in all the wines were OK, the food was average, the service was terrible, slow, disorganised. Reviewed 15 December Food OK, very disorganised slow service. Restaurants Hotels 31 Things to Do Things to Do. Well done renovating the place, looks great! Log in to get trip updates and message other travelers. In order to improve our quality in the kitchen as well as in service, we depend on feedbacks like yours. A lot of improvement needed! Travelers who viewed Casino Bern also viewed. In order to optimize our service, we depend on feedback like yours. We sat at the "Bistrobar" and the staff was very friendly and attentive. After reading the reviews here at tripadvisor I went to the Casino with mixed feelings but ohhh boy, it was great. We appreciate your input. Dear Guest Thank you very much for your kind feedback. Thank you for helping us to constantly improve our service quality. We are also happy to hear that you are planning your next visit. Will not return, nor recommend this restaurant. Most guests were complaining about the very slow service. Updating Map{/INSERTKEYS}{/PARAGRAPH} The fish was nice enough but the white wine sauce and the bean cassolette were lacking in taste and all mixed together on the plate. We would like to apologize for the unpleasant first impression you had at the Casino Bern. You meet from young to old at the Casino and to satisfy everyone is a challenge but they do their best to let you leave with a good experience! They serve a large choice of delicious cocktails. {PARAGRAPH}{INSERTKEYS}We were seated at a nice window table and then ignored. The weal cheeks were tender but jelly like and badly presented, sauce and sides all mixed together in a deep dish. We are glad to hear that we were able to surpass your expectations. Write a review Reviews Traveler rating. Ranked of Restaurants in Bern. Dino W. Reviewed 6 December Positive surprise! Warm regards, Mario Bless. Stuff was friendly but very disorganized. Dear Guest Thank you for your detailed feedback. Casino Bern. Date of visit: June Ask rolandz about Casino Bern. Dear guest Thank you very much for your feedback. Wir verschmelzen neuartiges Kulturspektakel mit facettenreicher Gastronomie — beherzt, klassisch und immer einfallsreich. Date of visit: October Reviewed 5 days ago.