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com to chat with a live Customer Support agent. デベロッパの回答 、 We are pleased that you enjoyed the app. I did some research about known issues with this particular feature of the app. So that we may further assist you, please visit our website at ingomoney. Now this happens maybe two or three times and yes, it is annoying. Never used it due to INGO having no resolution to a simple issue. Hope this helps! Ditched his unwanted bluebird card too. I did not have INGO app downloaded on my mobile devices till recently. Now my husband who just got a bluebird card account tried to scan his insurance check on my iPhone both gave gold iPhones and now we cannot even get a check reviewed per pop up msg labeled as con artist or dishonest people I guess so I have to use another check cashing service that will deposit to Bluebird. Have a wonderful day! I looked at the reviews before I got this app and it kind of turned me away from it but I decided to give it a chance anyways. Talked to representative. When I occasionally use this service. Very Happy. I cashed a few small checks no problem in the past. Got turned down etc. BUT, after the third try check goes through and after you use the app a few times, you can cash your check almost instantly because all the verification process is over with. My husband just uses the bank now no need to deal with unethical check cashing services online. Get messages. We are available to chat with you on weekdays from AM to PM, EST and on weekends from AM to PM, EST.{/INSERTKEYS}{/PARAGRAPH} {PARAGRAPH}{INSERTKEYS}After spending half a day trying to use the cash a check feature through the PayPal app, and it just spinning and spinning the infinite loop of death, going one time for 30 minutes until I manually canceled it. This is where I learned Ingo is their 3rd party vendor for this service. I give this app three stars mainly because of that issue, but once they fix it and I can take one picture one time and cash my check right there, believe me that 5 stars have been earned. still getting contact us messages and same information no resolution.